Privacy Policy

R360 Radio…. Last Updated: August 17, 2024

Who we are: www.r360radio.co.uk

Privacy Policy for R360 Radio

R360 Radio, owned by Rhema Star Ltd., is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile app, or interact with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

Our principles

We have a simple approach to data protection and privacy, which can be summarized as follows: You should know exactly what we do with your information – this Privacy Policy is designed to give you full transparency regarding our data protection practices. If there’s anything that’s not clear from this Privacy Policy, please feel free to email us at privacy@r360radio.co.uk. You should have full control over your information – we’ve designed the Website to give you control over the information you publish and share using R360 Radio® and other sites and services to which you connect your R360 Radio® account. Please take full advantage of these tools and make sure you only share what you want to share.  

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register for an account: This may include your name, email address, and any other details you choose to provide.

Participate in competitions: When you enter contests like the “Pop Quiz,” we may collect your contact information and other relevant details.

Subscribe to our newsletter: We may collect your email address to send you updates and promotional content.

Interact with our website and app: We collect information such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies.

How We Use Your Information

R360 Radio uses the information we collect in the following ways:

To provide and improve our services: We use your information to deliver our broadcasts, playlists, podcasts, and other content.

To personalize your experience: We may use your information to tailor our content, recommendations, and advertisements to your preferences.

To communicate with you: We may use your contact details to send you information about your account, respond to your inquiries, and notify you about updates and promotional offers.

For marketing purposes: With your consent, we may send you newsletters, special offers, and event information.

To organize and manage events: If you participate in events like “Feel Bliss Xtra,” we may use your information to manage your participation and communicate relevant details.

Sharing Your Information

We may share your information with:

Service providers: We may engage third-party companies to perform services on our behalf, such as hosting, data analysis, customer service, and marketing assistance.

Legal compliance: We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business transfers: In the event of a merger, sale, or reorganization, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

R360 Radio uses cookies and similar technologies to collect information about your interactions with our website and app. Cookies help us understand user behaviour, improve our services, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access and correct your information: You can review and update your personal information by logging into your account or contacting us directly.

Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by following the instructions in the email or contacting us.

Request deletion of your data: You may request that we delete your personal information, subject to certain exceptions under applicable law.

Deleting Your account

You can delete your account from the Account page within your Settings on the Website at any time. Please bear in mind that, if you delete your account, all data associated with your account, including the sounds that you have uploaded and the usage data associated with those sounds, will be deleted and may not be recoverable. You are therefore advised to copy or back up all content uploaded to your account before you delete your account. Even if you delete your R360 Radio® account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. Search engines’ caching processes are outside of R360 Radio’s control and therefore we cannot be responsible for any information that remains cached by search engines after that information has been removed from the Platform. Please note that deleting any R360 Radio® Apps, or any third-party apps to which your R360 Radio® account is connected, will not delete your R360 Radio® account. If you wish to delete your account, you will need to do so from the Account tab in your Settings on the Website. Similarly, if you delete a third-party app that is connected to your R360 Radio® account over our API, this will not necessarily delete all data from within that third party app. You will need to refer to the app provider’s terms of use and privacy policy to find out how to delete your data from that third party app.

International Data Transfers

R360 Radio is based in the United Kingdom, and your information may be transferred to and processed in countries outside your own. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

R360 Radio

Email: privacy@r360radio.co.uk

Address: Rhema Star Ltd., Upper Conran St, Harpurhey, Manchester M9 4DA

Attention: Legal Department Don’t want to give us your information? If you decide that you do not want us to use your information in the manner described in the Privacy Policy (including our Cookies Policy), please do not use the Platform. If you have already registered an account, please contact us to remove your account permanently.